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Succession in ERP

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Succession in ERP

Succession planning can be difficult, especially in this age of the Great Resignation

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  • Emmanuelle Hose

Published: 31 May 2022

One of the many ongoing impacts of the Covid-19 pandemic is people quitting their jobs in droves. This is a problem that is particularly affecting the technology industry. A recent report by the Recruitment and Employment Confederation shows that the top three areas most affected by skills shortages include HGV drivers, nurses, and programmers/software developers professionals.

Many organisations have difficulty finding new employees to fill their technology vacancies or to retain existing staff with the right skills for digital transformation.

The latest Digital leadership report from technology recruitment specialist Harvey Nash Group revealed that two-thirds (66%) of UK firms are unable to keep pace with change because of a lack of available talent.

The problem is that to transform a business into an innovative, digital-first organization, you need tech knowledge. This is not easy because there are a lot of people who lack it. Harvey Nash found that 43% of organisations are suffering a skills shortage in cyber security, followed by big data/analysts (36%), technical architects (33%) and developers (32%) – all areas crucial to running enterprise resource planning (ERP) systems.

As IT staff are struggling to find new employees, it leaves them vulnerable to knowledge gaps. A successor is needed to take the knowledge of an IT worker who has been working in your industry for years. If there are no people joining the company or taking on that role, it will create problems for the continued operation of these environments.

This is already being keenly felt by enterprises. Recent research from the Americas’ SAP Users’ Group revealed that 26% of organisations rate “skills in supporting, developing and upgrading SAP systems as their number one challenge in working with the technology”. This skills shortage holds back projects for 25% of SAP users.

This is also the case for software-as-a-service (SaaS) suppliers such as Salesforce: 54% of Salesforce users have reported a lack of staff with the relevant skills, while 21% are unable to recruit in the required talent.

Create a comprehensive succession plan

To counter these challenges, businesses need to create a comprehensive succession planning plan that addresses all skills gaps. Failure to create a comprehensive succession plan can lead to increased backlogs from stakeholders, decreased innovation, productivity, and efficiency loss.

Despite the high competition for talent there are many options available to meet demand. You can identify the most important roles and requirements within the IT team to determine how best you fill them. You must first decide which IT roles are essential to your competitive advantage and how to source them.

Let’s take, for example, a manufacturing company and how your supply chain systems are critical to ensuring just-in time delivery. You can hire new staff, or you could upskill and reskill existing employees. You could also hire temporary staff, or a partner. However, you need to make sure that they are invested in your success and have the right skills, as well as understanding the role they play when you transform your IT systems. It could be costly if you don’t get the buy-in.

A more unified approach

What is important as you consider the best way to deal with any skills shortages in your organisation is that you do not look at it in crude terms of either hire or outsource. When determining which applications are strategic, it is important to ask yourself: Who are the experts? Are we better positioned than a partner?

The secondary question is how can you continue to develop the skills that you need. You must prioritize what you will do in order to create a future-proof, modern business application environment.

The same applies to where you put your efforts to find and maintain the right skills. You need the right partner to help you find the right skills and expertise to support your applications.

This does not mean that bringing in a partner to run those applications should simply be about outsourcing systems just to keep the lights on. You will find the right partner who has the right skills and is committed to your business goals. This will help you not only solve your skills problems but also allow you to focus on other areas of your business.

We have assisted clients in developing specific functionality for their applications in diverse areas such as core banking or smart metering to utilities. This is because we have the industry knowledge and business application expertise.

The right partner can help its clients manage the complex landscape of in-house and private cloud implementations. A partner should be able scale up or down according to the client’s requirements. If you’re a retailer, for example, the partner should have the ability to grow the team during peak season in order to keep the business running smoothly.

Creating a more unified support strategy can be a solution to these requirements. To manage hybrid IT environments, firms only need one support partner.

In this way, your partner should be viewed as helping you with skills succession planning. However, that brings a new dimension into the qualifications criteria for selecting your partner.

A strategic support and maintenance partner will invest in their own skills because it is their core business. This will ensure that your company has the most up-to-date skills for cloud and in-house applications.

It ensures you have continuous and comprehensive service regardless of how complex your IT portfolio is. This can help you overcome ineffective, inconsistent and impersonal software support by streamlining your relationships.

Using a more unified approach to support, firms get the benefit of optimised operations and performance, redirecting savings and resources to focus on innovation, and IT systems that enable competitive advantage and growth.

Emmanuelle Hose is group vice-president and general manager EMEA at Rimini Street

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FIFA 23 lets you turn off commentary pointing out how bad you are

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FIFA 23 lets you turn off commentary pointing out how bad you are
A player shouldering the ball



(Image credit: EA)

FIFA 23 might be the best game soccer game yet for terrible sports fans, as it lets you turn off commentary that criticizes your bad playing.

Now that the early access FIFA 23 release time has passed, EA Play and Xbox Game Pass Ultimate subscribers can hop into the game ahead of its full release. But as Eurogamer (opens in new tab) spotted, they’ll find a peculiar option waiting for them.

FIFA 23 includes a toggle to turn off ‘Critical Commentary’. The setting lets you silence all negative in-match comments made about your technique, so you can protect your precious ego even when you miss an open goal or commit an obvious foul. The more positive commentary won’t be affected. 

Spare your feelings

A player dribbling the ball in FIFA 23

(Image credit: EA)

The feature looks tailored toward children and new players, who don’t want to have their confidence wrecked within mere minutes of picking up the controller. But even experienced players who just so happen to be terrible at the game might benefit.

It’s not perfect, though. According to Eurogamer, the feature didn’t seem to work during a FIFA Ultimate Team Division Rivals match, with critical comments slipping through the filter. Still, who hasn’t benefited from a light grilling every now and then?

Polite commentary isn’t the only new addition in FIFA 23. It’s the first game in the series to include women’s club football teams, and fancy overhauled animations that take advantage of the PS5 and Xbox Series X|S’s new-gen hardware. EA will be hoping to end on a high, as FIFA 23 will be the last of its soccer games to release with the official FIFA licence.

If disabling critical commentary doesn’t improve your soccer skills, maybe building a squad of Marvel superheroes will. Although you might not do much better with Ted Lasso wandering the pitch.

FIFA 23 is set to fully release this Friday, September 30.

Callum is TechRadar Gaming’s News Writer. You’ll find him whipping up stories about all the latest happenings in the gaming world, as well as penning the odd feature and review. Before coming to TechRadar, he wrote freelance for various sites, including Clash, The Telegraph, and Gamesindustry.biz, and worked as a Staff Writer at Wargamer. Strategy games and RPGs are his bread and butter, but he’ll eat anything that spins a captivating narrative. He also loves tabletop games, and will happily chew your ear off about TTRPGs and board games. 

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Google Pixel 7 price leak suggests Google is totally out of touch

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Google Pixel 7 price leak suggests Google is totally out of touch
The backs of the Pixel 7 and the Pixel 7 Pro



(Image credit: Google)

We’re starting to hear more and more Google Pixel 7 leaks, with the launch of the phone just a week away, but tech fans might be getting a lot of déjà vu, with the leaks all listing near-identical specs to what we heard about the Pixel 6 a year ago.

It sounds like the new phones – a successor to the Pixel 6 Pro is also expected – could be very similar to their 2021 predecessors. And a new price leak has suggested that the phones’ costs could be the same too, as a Twitter user spotted the Pixel 7 briefly listed on Amazon (before being promptly taken down, of course).

Google pixel 7 on Amazon US. $599.99.It is still showing up in search cache but the listing gives an error if you click on it. We have the B0 number to keep track of though!#teampixel pic.twitter.com/w5Z09D28YESeptember 27, 2022

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According to these listings, the Pixel 7 will cost $599 while the Pixel 7 Pro will cost $899, both of which are identical to the Pixel 6 and Pixel 6 Pro starting prices. The leak doesn’t include any other region prices, but in the UK the current models cost £599 and £849, while in Australia they went for AU$999 and AU$1,299.

So it sounds like Google is planning on retaining the same prices for its new phones as it sold the old ones for, a move which doesn’t make much sense.


Analysis: same price, new world

Google’s choice to keep the same price points is a little curious when you consider that the specs leaks suggest these phones are virtually unchanged from their predecessors. You’re buying year-old tech for the same price as before.

Do bear in mind that the price of tech generally lowers over time, so you can readily pick up a cheaper Pixel 6 or 6 Pro right now, and after the launch of the new ones, the older models will very likely get even cheaper.

But there’s another key factor to consider in the price: $599 might be the same number in 2022 as it was in 2021, but with the changing global climate, like wars and flailing currencies and cost of living crises, it’s a very different amount of money.

Some people just won’t be willing to shell out the amount this year, that they may have been able to last year. But this speaks to a wider issue in consumer tech.

Google isn’t the only tech company to completely neglect the challenging global climate when pricing its gadgets: Samsung is still releasing super-pricey folding phones, and the iPhone 14 is, for some incomprehensible reason, even pricier than the iPhone 13 in some regions. 

Too few brands are actually catering to the tough economic times many are facing right now, with companies increasing the price of their premium offerings to counter rising costs, instead of just designing more affordable alternatives to flagships.

These high and rising prices suggest that companies are totally out of touch with their buyers, and don’t understand the economic hardship troubling many.

We’ll have to reach a breaking point sooner or later, either with brands finally clueing into the fact that they need to release cheaper phones, or with customers voting with their wallets by sticking to second-hand or refurbished devices. But until then, you can buy the best cheap phones to show that cost is important to you.

Tom’s role in the TechRadar team is to specialize in phones and tablets, but he also takes on other tech like electric scooters, smartwatches, fitness, mobile gaming and more. He is based in London, UK.

He graduated in American Literature and Creative Writing from the University of East Anglia. Prior to working in TechRadar freelanced in tech, gaming and entertainment, and also spent many years working as a mixologist. Outside of TechRadar he works in film as a screenwriter, director and producer.

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DisplayMate awards the “Best Smartphone Display” title to the iPhone 14 Pro Max

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DisplayMate awards the “Best Smartphone Display” title to the iPhone 14 Pro Max

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